Reservations Department
Our team is growing and we are looking for a passionate professional to join us full time in our Reservations Department.
Responsibilities
You will be part of a small, dynamic team responsible for managing reservations across our portfolio of hotels, luxury apartments and villas. Your role will focus on guest communication regarding bookings and reservations.
Your responsibilities will include handling bookings, responding to guest enquiries via phone and email, and providing accurate information about properties, availability, and services. You will organize and maintain the booking calendar, ensure all reservations are correctly recorded, and keep internal teams informed of arrivals, departures, and special guest requests. You will act as a key point of contact for guests, delivering clear, timely, and professional communication throughout the entire guest journey.
You will work closely with the Guest Relations and Operations teams to ensure a smooth and seamless experience for every stay.
Qualifications
- Proficient in English
- Excellent knowledge of Microsoft Excel, Word, Mailing Platforms (outlook, gmail, etc.)
- Strong organizational skills with great attention to detail
- Excellent written and verbal communication skills
- Ability to multitask and manage multiple bookings efficiently
- Previous experience in hospitality, reservations, or customer service will be considered a plus
Bill and John is the leading partner in property management, curating bespoke travel experiences in Greece. The company manages a distinctive portfolio of homes, villas, hotels and apartments, delivering extraordinary accommodation experiences for guests and exceptional management solutions for owners.
Bill and John aims to deliver unforgettable stays and personalized hospitality experiences for guests, redefining the industry standards and enriching the lives of guests and property owners alike.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A supportive and collaborative work environment.